International Speed Post (EMS), the premium and time bound international postal service for documents and merchandise.

Booking

International Speed Post articles can be booked in almost all the Departmental Post offices across the country. In metro and other major cities, International Speed Post articles can be booked till late in the evening.

Internet based Track & Trace System

India Post provides online Track & Trace facility for International Speed Post.

Weight Restrictions

The general maximum weight for International Speed Post (EMS) is 35kg. Some countries have lower weight restrictions. The size of a postal article for International speed Post service shall not exceed 1.5 meter for any one dimension and 3 meters for the sum of the length and the greatest circumference measured in a direction other than the length

International Speed Post - Country Specific Weight Restrictions

Compensation Policy for International Express Mail Service (EMS):

• For loss or total damage or total theft of International EMS Merchandise – Value of contents or 130 SDR, whichever is less, plus the postage paid.
• For partial loss or partial damage or partial theft of International EMS Merchandise - Compensation paid shall be limited to the value of lost or damaged content. In any case it shall not exceed the corresponding amounts mentioned for EMS Merchandise in case of loss or total damage. Postage paid will not be refunded.
• For loss or damage of International EMS Document - Postage paid.
• For Delay in delivery of EMS Articles - 5% of the Postage charges for the delay of more than 5 days (Excluding Holidays) from the published norms.

* 1 SDR = INR 104.6298 ( For 2023)

Enquiry about International EMS articles

In case a customer desires to enquire about his/her International EMS article, enquiry may be raised without any charge or fee.